HR Mediation Webinar: Managing Workplace Conflict Before It Escalates

Workplace conflict rarely escalates overnight. More often, it escalates because early opportunities to intervene are missed or default decisions are made to investigate rather than resolve.

This live webinar will be delivered by leading employment lawyers, experienced workplace mediators and senior HR experts who will explore how and when workplace conflict should be addressed, helping HR teams and advisers make better judgement calls and prevent issues from becoming formal, entrenched and costly disputes.

Hosted by:

Stuart Lawrence, Founder of Mediator Locator

Speakers include:

• Rachael Heenan, Senior Partner at Capsticks LLP and Martin Hamilton, Managing Partner at Capsticks LLP

• Claire Rolston, Founder/Solicitor & Sara Devennie, Senior Associate at CLR Law

• Fiona Gray, MCIPD, highly experienced mediator and HR Business Partner

What we’ll cover:

• When and how HR should use mediation — with a focus on early intervention and practical case examples

• Neurodiversity and workplace conflict — understanding different needs and inclusive approaches

• Investigations vs mediation — how HR can make confident, defensible decisions about which route to take

• Live panel Q&A — practical insights drawn from real workplace experience

This is an interactive, insight-led session designed for HR leaders, in-house teams and employment lawyers, who want to reduce escalation, protect relationships, and make better decisions in complex workplace disputes