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Workplace Conflict & Mediation Training

Practical programmes that help organisations reduce workplace conflict, improve communication and prevent unnecessary escalation.

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  • Online or in person

  • Delivered by experienced lawyer-mediators and workplace specialists

  • Tailored to your organisation

  • From 90-minute awareness sessions to full-day workshops

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Helping Organisations

✓ Reduce workplace conflict before it escalates

✓ Improve communication and working relationships

✓ Equip managers with practical conflict management skills

✓ Improve confidence when handling difficult conversations

✓ Reduce unnecessary escalation into formal grievance and disciplinary procedures

✓ Increase awareness of mediation as an effective early intervention tool

Why Mediator Locator

⚖️ Experienced lawyer-mediators

🎯 Practical workplace scenarios

🏢 Tailored programmes

👥 Designed for HR professionals, managers and leadership teams

💻 Online or in person

🇬🇧 Nationwide delivery

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Neurodiversity Awareness

Many workplace conflicts arise because people think, communicate and process information differently.

Many of our mediators are accredited as Neurodiversity-Aware Mediators. Where additional expertise is required, Mediator Locator works in partnership with The Brain Charity to deliver specialist workplace neurodiversity training.

Who Should Attend?

Designed for:

  • HR professionals

  • Managers and supervisors

  • Senior leadership teams

  • Business owners

  • Organisations across the public, private and voluntary sectors

Programmes are delivered by experienced Mediator Locator trainers, lawyer-mediators and workplace dispute resolution professionals, with specialist contributors included where appropriate.

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Training Packages

Foundation — Mediation & Workplace Conflict Awareness

£495

90-minute online session (via Teams)

Ideal for:

  • SMEs

  • Managers

  • HR professionals

  • Leadership teams

​Key outcomes:

  • Understanding workplace conflict

  • Introducing mediation as an early intervention tool

  • Recognising the causes of escalation

  • Practical strategies for preventing conflict

Ideal for organisations looking to build awareness and introduce mediation as part of a positive workplace culture.

Professional — Interactive Workplace Conflict Workshop

£995

Half-day workshop (online or in person)

 

Ideal for:

  • Managers

  • HR teams

  • Team leaders

  • Operational leaders

Key outcomes:

  • Managing difficult conversations

  • Practical conflict management techniques

  • Communication and de-escalation strategies

  • Early intervention and mediation awareness

  • Interactive case studies and practical exercises

  • Building confidence in managing challenging workplace situations

Designed to give managers practical skills and greater confidence when handling workplace conflict.

Organisational — Workplace Conflict Resolution Programme

£1,995

 

Full-day programme (online or in person)

Ideal for:

  • Leadership teams

  • HR departments

  • Organisations experiencing recurring workplace conflict

  • Larger organisations

Key outcomes:

  • Building a positive conflict culture

  • Preventing unnecessary escalation

  • Designing effective mediation pathways

  • Neurodiversity-aware conflict management

  • Practical workplace conflict resolution frameworks

  • Tailored organisational case studies

  • Action planning specific to your organisation

  • Embedding long-term conflict management strategies

A tailored programme designed to strengthen organisational conflict capability and improve workplace culture.

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About Mediator Locator

Mediator Locator is a nationwide network of experienced lawyer-mediators and workplace dispute resolution professionals, helping organisations prevent, manage and resolve workplace conflict through practical training, mediation and expert dispute resolution support.

Programme Information

  • Programmes are available online or in person throughout the UK.

  • Sessions may be tailored to organisational requirements.

  • Larger or multi-session programmes quoted separately.

  • In-person delivery may incur reasonable travel expenses.

  • VAT may apply depending on the programme and delivery format selected.

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Book Your Tailored
Training Session

Every organisation is different, so we tailor every programme to your objectives, culture and workplace challenges.

Whether you're looking for a short awareness session, an interactive workshop or a comprehensive organisational programme, we'll help you choose the programme that's right for your organisation.

Contact us to discuss your requirements and receive a tailored recommendation and quotation.

Frequently Asked Questions About Workplace Conflict & Mediation Training

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