Rachael Heenan, Senior Partner and Mediator
Experience
Rachael is Senior Partner at Capsticks. As well as leading the firm, she works with clients on workforce and governance issues as well as wider business strategy.
"Rachael is a first class mediator. She gets on top of the issues and what matters to the parties and invests the time beforehand to give the process the best chance of success. She has a wonderfully positive and approachable manner, while also being firm and authoritative. She is committed to resolution and finding a way through where possible. I cannot recommend her highly enough. "
Expertise
Clients say she is a "phenomenal, superstar lawyer”, "capable, bright and pragmatic" and has a "refreshing down-to-earth style."
She receives no shortage of praise from sources, who say she is "proactive, responsive, incredibly flexible and available at all hours."
Mediation Expertise
As a CEDR accredited mediator, Rachael has worked with clients to resolve disputes relating to contractual issues, partnership disputes, workforce relationships and high profile and sensitive issues.
Her areas of expertise include:-
Breakdown in working relationships
Resolution of employment issues
Contract and commercial disputes
Partnership disputes
Workplace disputes
Team moves
Public law
Data Protection
Chambers and Legal 500 Legal Directory rankings/Client feedback
Ranked as an Eminent Practitioner
Clients say:
“an inspirational role model, value driven, unique sense of care and compassion”
“She has the ability to make issues real for us. She is a consummate professional."

