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Website Terms and Conditions of Use


1.           Access to and use of and its services (‘ML’) are subject to these terms and conditions and as supplemented by any additional specific terms and conditions disclosed to you and use of the Website confirms your acceptance of these terms and conditions.


2.           ML has used all reasonable endeavours to check and verify the quality and experience of the mediators on its panel of mediations.  However, any decision to appoint any mediator recommended to you by ML remains your decision alone and ML accepts no liability for any acts or omissions of the mediator recommended to you and instructed by you.


3.           ML undertakes monitoring of the mediators on its panel to ensure quality and compliance and welcomes any feedback from users of its services.  ML also reserves the right to contact users for targeted feedback and comments.


4.           All panel members remain fully responsible for their own work and services in accordance with their own specific terms and conditions and for the content of their profile included on the Website.  ML accepts no liability for any acts, omissions, or errors of the panel members and for any content of the Website provided by them.  Any dispute, claim, loss or damage arising from any acts or omissions of the recommended mediator shall not result in any liability for ML.


5.           While ML uses reasonable endeavours to ensure any details and information provided to users is accurate, no warranty is made by ML as to the accuracy or suitability of such details and information. 


6.           ML assert its legal rights in full in relation to the intellectual property of the Website and its contents, and the Website and its contents shall not be downloaded, reproduced or copied in any manner whatsoever without the express written consent of ML.


7.           The Website may include links to other websites managed and controlled by third parties. Any link included does not amount to an endorsement and ML accepts no liability for the content or availability of any third-party websites linked to ML.


8.           ML cannot guarantee that its Website is entirely free from bugs or viruses and will not be liable for any loss or damage arising due to the presence of bugs or viruses.


9.           ML cannot guarantee that the Website will always be available for use and shall not be liable for any loss or damage arising due to the availability of the Website being interrupted.


10.        Use of this Website and the services offered by ML are entirely at your own risk and to the fullest extent permitted by law ML limits its liability.  ML shall not be liable for any indirect or consequential loss or damage howsoever incurred.

11.        Neither ML, its employees or agents shall be liable to any parties to any mediation (and/or their representatives and/or other parties in attendance at the mediation) for any act or omission in connection with the mediation or any services provided by any recommended mediator, unless the act or omission is proven to be fraudulent or dishonest.

12.        Nothing in these terms and conditions shall be construed to exclude or limit our liability for death or personal injury as a result of our negligence or that of our employees or agents.

13.        ML shall process any data in accordance with its Privacy Policy, which shall be available upon request.


14.        Users agree to indemnify and hold ML and its employees and agents harmless from any breach of these terms and conditions and any claims raised by any third party.


15.        Each term and condition contained within these terms and conditions shall be regarded as creating separate, severable and enforceable terms and conditions and in the event that any term or condition shall be considered void or unenforceable for any reason then that term or condition shall be given effect to in its reduced or modified form and such invalidity or unenforceability shall not affect the validity of the remaining terms and conditions.


16.        ML reserves the right to update and amend both the Website and its content and these terms and condition entirely at its own discretion.


17.        These terms and conditions shall be governed by and construed in accordance with the law of England and Wales and you hereby submit to the exclusive jurisdiction to the courts of England and Wales.

Mediator Locator is a trading name used by Smart Disputes Limited (company number -12415003) of 1 Nursery Green, Loxwood, West Sussex RH14 0EQ.

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